Bradford Carpet Restoration Company Secures Industry Award

Bradford based Bounce Back Carpets has been recognised as the Best Carpet, Upholstery & Hard Floor Cleaning Company 2026.

In an industry where trust, consistency and outstanding results are essential, one Yorkshire business has stood out from the competition.

Bounce Back Carpets Ltd has earned this prestigious title following a thorough judging process, including a mystery shopper experience that left the 365 Awards judges truly impressed. This award celebrates businesses that demonstrate exceptional quality, service and overall excellence, all areas where Bounce Back Carpets delivered with confidence.

As part of the evaluation, a secret shopper booked a service to assess the company’s professionalism, communication and results. From the first enquiry through to the final clean, the experience was described as “exceptional.” Judges praised the team’s punctuality, clear communication, respect for the property and careful attention to detail. Most notably, the finished result exceeded expectations, with carpets restored to a near-new condition. It was this blend of technical skill and genuine customer care that ultimately secured the top award.

Outside of the judging process, Bounce Back Carpets’ strong reputation is reinforced by hundreds of positive reviews across multiple platforms. The company maintains 100% positive feedback on Facebook, five-star ratings on Google, and an “Excellent” score on Trustpilot. Customers regularly highlight the team’s professionalism, reliability and the impressive results achieved. Many reviews mention carpets, sofas and rugs looking like new again, even after heavy wear or stubborn stains. Others point to the friendly service and smooth booking process that make the entire experience hassle-free.

One customer shared:

“Bounce Back Carpets were great from start to finish. They communicated everything clearly, and even dealt with pet odours with no issues. The treatment worked brilliantly, the carpets dried quickly, and the smell completely disappeared. Excellent value for a professional service.”

Beyond their cleaning services, Bounce Back Carpets is also committed to supporting the local community. The company proudly sponsors Southfield AFC, helping support the club and its players. Their logo features on the team’s new jackets, a visible sign of their ongoing involvement and connection to the area.

Founded and led by Ashley Dutton-Padgett, the company has built a strong reputation across Bradford and surrounding areas including Leeds, Harrogate and Halifax. Bounce Back Carpets is known for restoring carpets and furnishings using modern techniques, specialist treatments and industry-leading equipment.

The 365 Awards panel noted the company’s ability to combine technical expertise with genuine care for customers’ properties, something clearly demonstrated during the assessment.

Speaking after receiving the award, owner Ashley Dutton-Padgett said:

“We started Bounce Back Carpets with a simple goal: to provide the highest standard of service and treat every home as if it were our own. To receive another award for that is incredibly rewarding. I’d like to thank our amazing customers for their continued support and trust.”